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Sending “On My Way” Messages
Updated 3/1/2026 7 views
The On My Way (OMW) feature allows you to quickly communicate your arrival time to clients, improving professionalism and reducing waiting times.
How to Send an OMW Message
Open the mobile app
Select the relevant visit
Choose to call your client or send a text message
To send a text message:
Select the number of minutes until you arrive
Click Send
SolvGo will automatically deliver an SMS to your client, informing them of your estimated arrival time.
Benefits
Keep clients informed in real time
Reduce unnecessary waiting
Maintain a professional and reliable image
With OMW messages, clients always know when to expect you, improving communication and satisfaction.